Privacy Policy
Privacy Policy
Effective date: November 6, 2026
Oregon Rain Real Estate LLC (“we,” “us,” “our”) operates short-term vacation rentals in Eugene, OR and surrounding areas and the website estaterentaleugene.com. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Contact details you give us, such as your name, email address, and phone number. We get these when you book a stay, contact us, sign up for our newsletter, or work with us as a cleaner or service provider.
- Booking details, such as your stay dates, the number of guests, and any special requests.
- Basic website data, such as your browser type and the pages you visit. This is collected through standard cookies and analytics.
How we use your information
- To manage bookings, check-ins, check-outs, and cleaning schedules.
- To answer your questions and send you messages about your stay or your work with us.
- To send newsletters, but only if you sign up. You can unsubscribe at any time.
- To run, maintain, and improve our website and our rentals.
- To meet legal, tax, and safety requirements.
Text messages (SMS/MMS) If you give us your mobile number and agree to receive texts, we may text you about bookings, cleaning schedules, check-in and check-out details, and other service updates. Message frequency varies. Message and data rates may apply.
- Opt out: Reply STOP at any time to stop receiving texts. You’ll get one message confirming you’ve been unsubscribed.
- Help: Reply HELP for help, or contact us at +1 (458) 299-7246 or info@estaterentaleugene.com.
- Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
How we share information We do not sell your personal information. We share it only:
- With service providers who help us operate, such as booking platforms, payment processors, and our texting provider. They may use it only to provide their services to us.
- When required by law or to protect our rights, property, or safety.
How we protect and keep information We use reasonable safeguards to protect your information. We keep it only as long as we need it for the purposes above or as the law requires.
Your choices You can ask us to access, correct, or delete your personal information by contacting us. You can opt out of texts at any time by replying STOP, and you can opt out of emails by using the unsubscribe link.
Children’s privacy Our services are not directed to children under 13, and we do not knowingly collect information from them.
Changes to this policy We may update this policy from time to time. The effective date above shows when it was last changed.
Contact: Email: info@estaterentaleugene.com or 458-299-7246
